I cannot log into account or retrieve pass word

GetHuman-wbgte's customer service issue with Aliexpress Service from June 2018

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The issue in GetHuman-wbgte's own words
The problem: I cannot log into account or retrieve pass word
GetHuman-wbgte did not yet indicate what Aliexpress Service should do to make this right.
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Aliexpress Service

Customer service issue
Reported by GetHuman-wbgte
Jun 2nd, 2018 - 7 mons ago
I have an issue with Aliexpress Service too
Not resolved
Seen by 3 customers so far
Similar issue to 55 others
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Timeline
GetHuman-wbgte started working on this issue
Jun 2nd 2:34pm