Hello I bought some hair from you all on the **th the same day exact day I cancelled th...

GetHuman719530's customer service issue with Aliexpress Service from May 2018

6 views
 | 
558 similar
 | 
0 following
Help with my Aliexpress Service issue
First: share to improve GetHuman719530's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman719530's next move: go to the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman719530 will want to follow the link below to head to their help center. We will check on GetHuman719530 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman719530 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman719530's own words
Hello I bought some hair from you all on the **th the same day exact day I cancelled the order because I decided not to go a head with it. On the **nd I looked in my bank account and saw that the money had been put back in my account but not posted on the AliExpress website. I made a purchase for $**.** on the **nd which left my account at $***.**. I go in to check my account today and my account is overdrafts because the $***.** was taken out of my account even after I cancelled it. Will you all replace not only the $***.** but the overdraft fee I have because that I totally unacceptable for my account to be in the negatives. That has never happened to me before when I’ve cancelled a order from AliExpress and this really makes me not want to buy anything from you al ever again!
GetHuman719530 did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman719530 fixed the problem
We are waiting for GetHuman719530 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Aliexpress Service email you?
This email address isn't valid
Follow this issue
See how GetHuman719530 fixes it.
This email address isn't valid

Aliexpress Service

Customer service issue
Reported by GetHuman719530
May 25th, 2018 - 6 mons ago
I have an issue with Aliexpress Service too
Not resolved
Seen by 6 customers so far
Similar issue to 558 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman719530 started working on this issue
May 25th 11:17pm