seller claims i received package. i did not maybe post office delivered to another address but i want a refund. this is annoying now

GetHuman-tarjng's customer service issue with Aliexpress Service from May 2018

Help with my Aliexpress Service issue
The issue in GetHuman-tarjng's own words
get the item ... Peng ting says my order was delivered. It was not I want a refund. Order no **************the post office doesnt have a tracking system. may be the order was deliver to someone else, but i want my money back or i will dispute it with my credit card account.
i never received anything
money back
a few months. will not order again if not resolved
seller wont budge
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Aliexpress Service

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Customer service issue
Reported by GetHuman-tarjng
May 23rd, 2018 - 6 mons ago
I have an issue with Aliexpress Service too
Fixed
Seen by 16 customers so far
Similar issue to 393 others
0 customers following this
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Timeline
GetHuman-tarjng started working on this issue
May 23rd 1:34pm
GetHuman-tarjng indicated the issue is not fixed yet.
May 23rd 2:50pm
GetHuman-tarjng indicated the issue is not fixed yet.
May 24th 1:23pm
GetHuman-tarjng indicated the issue is not fixed yet.
May 24th 1:23pm
GetHuman-tarjng indicated the issue is not fixed yet.
May 24th 5:32pm
GetHuman-tarjng indicated the issue is not fixed yet.
May 25th 1:08pm
GetHuman-tarjng indicated the issue is not fixed yet.
May 25th 1:11pm
GetHuman-tarjng indicated the issue is not fixed yet.
May 27th 8:37pm
GetHuman-tarjng indicated the issue is not fixed yet.
May 27th 8:38pm
GetHuman-tarjng indicated the issue is not fixed yet.
May 28th 2:01pm
GetHuman-tarjng indicated the issue is not fixed yet.
May 30th 1:36am
GetHuman-tarjng indicated the issue is not fixed yet.
Jun 1st 1:58pm
GetHuman-tarjng indicated the issue is not fixed yet.
Jun 6th 12:03am
GetHuman-tarjng indicated the issue is not fixed yet.
Jun 14th 2:30pm
GetHuman-tarjng indicated the issue is not fixed yet.
Jun 19th 4:15am