I have a little problem with a tablet order.*after negotiations I made the payment on O...

GetHuman-josyevid's Complaint issue with Alibaba from October 2020

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The issue in GetHuman-josyevid's own words
I have a little problem with a tablet order.*after negotiations I made the payment on October ** and it was marked on the contract that the price is valid for * days. I also saw on the ad that I could add a logo from ** pieces. And I then asked this after negotiating.*The product I was supposed to have was a **.* inch tablet with android version *.*.*Today the young lady comes back to me and tells me that I accept to take a *.* inch tablet or I am getting reimbursed.*My problem is not what is on the contract and the payment was made after the price we had agreed on and was valid for * days and we are still within the * days period now. I find it hard to understand that we break a contract like this without respecting the terms on which the two parties originally agreed*With all due respect help me with this situation.*thank you

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Alibaba

Complaint issue
Reported by GetHuman-josyevid
Oct 24th, 2020 - 4 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 444 others
0 customers following this

Timeline

GetHuman-josyevid started working on this issue
Oct 24th, 2020 10:26am