On *******, an order was placed to you useing my card without my authorization. I would...

GetHuman-wcdowda's customer service issue with Alibaba from September 2020

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The issue in GetHuman-wcdowda's own words
On *******, an order was placed to you useing my card without my authorization. I would like you to contact me at ***-***-**** so that I can provide you with more information, then cancel the order and refund my money. The only person I gave my information to was my car insurance agent in Miami the same day of the purchase, the card was brand new. The amount was ***.**, my name is William Dowda, the last * digits of the card was ****. I will be notifying my bank monday, canceling card and disputing charges, and contacting the insurance agent advising them what I am certain of that the employee that took my information for my insurance payment then used it for her own personal purchase which is criminal. Your assistance and cooperation is appreciated. William Dowda, ***- ***-****.

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Alibaba

Customer service issue
Reported by GetHuman-wcdowda
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 402 others
0 customers following this

Timeline

GetHuman-wcdowda started working on this issue
Sep 27th, 2020 3:11am