Hello.**I purchased from a supplier introduced through Alibaba (Qingdao AL Strength Ind...

GetHuman2230726's customer service issue with Alibaba from February 2019

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The issue in GetHuman2230726's own words
Hello.**I purchased from a supplier introduced through Alibaba (Qingdao AL Strength Industry Co., Ltd. - ID: ************). They sold me a defective product (value USD$***), but they are refusing a refund and are ignoring my messages.**Help please.**I cannot upload evidence but a check of my message history with the listed supplier will show you all you need to see.**I do have bank records re the transaction but I don't know how that will help.**Please help.**Thanks very much in advance for any assistance you can provide.**Cheers and regards,*Shane.
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Alibaba

Customer service issue
Reported by GetHuman2230726
Feb 18th, 2019 - 8 mons ago
I have an issue with Alibaba too
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Seen by 1 customer so far
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Timeline
GetHuman2230726 started working on this issue
Feb 18th 5:06am