Please explain how to track the progress of ****pped orders. My company ordered a sampl...

GetHuman-rohahnda's customer service issue with Alibaba from June 2018

2 views
 | 
31 similar
 | 
0 following
Help with my Alibaba issue
Before contacting them, items GetHuman-rohahnda may need:
Order number, Billing address, and Email address on the account (if applicable)
GetHuman-rohahnda's next move: go to the Alibaba help center.
Alibaba doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rohahnda will want to follow the link below to head to their help center. We will check on GetHuman-rohahnda later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-rohahnda's own words:
Please explain how to track the progress of ****pped orders. My company ordered a sample last week, and it was ****pped express I found the tracking number ************, but do not know the next step
I trust that Alibaba will make this right and come up with a resolution that is fair.
Help with my Alibaba issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Alibaba's attention and get better help faster. Tap below to get started.
Having Alibaba issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Alibaba email you?
This email address isn't valid
Follow this issue
See how GetHuman-rohahnda fixes it.
This email address isn't valid

Alibaba

Customer service issue
Reported by GetHuman-rohahnda
Jun 25th, 2018 - 2 mons ago
I have an issue with Alibaba too
Not resolved
Seen by 2 customers so far
Similar issue to 31 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-rohahnda started working on this issue
Jun 25th 4:01pm