Canceling - Cancel account due to being hacked - Iden***y theft

GetHuman606772's customer service issue with Alibaba from April 2018

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Help with my Alibaba issue
Before contacting them, items GetHuman606772 may need:
Order number, Billing address, and Email address on the account (if applicable)
GetHuman606772's next move: try the Alibaba help center again.
Alibaba doesn't have a customer phone number that is answered by an agent. Instead, GetHuman606772 will want to follow the link below to head to their help center. We will check on GetHuman606772 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman606772's own words:
Cancel account due to being hacked ... Canceling
Iden***y theft
Cancel accounts
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Buying aliexpress
Customer service issue
Reported by GetHuman606772
Apr 18th, 2018 - 3 mons ago
I have an issue with Alibaba too
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Seen by 1 customer so far
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GetHuman606772 started working on this issue
Apr 18th 2:59am