Canceling - Cancel account due to being hacked - Identity theft

GetHuman606772's customer service issue with Alibaba from April 2018

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GetHuman606772's next move: try the Alibaba help center again.
Alibaba doesn't have a customer phone number that is answered by an agent. Instead, GetHuman606772 will want to follow the link below to head to their help center. We will check on GetHuman606772 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman606772 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman606772's own words
Cancel account due to being hacked ... Canceling
Identity theft
Cancel accounts
I have an issue with Alibaba too
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Alibaba

Buying aliexpress
Customer service issue
Reported by GetHuman606772
Apr 18th, 2018 - 7 mons ago
I have an issue with Alibaba too
Not resolved
Seen by 1 customer so far
Similar issue to 121 others
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Timeline
GetHuman606772 started working on this issue
Apr 18th 2:59am