Would like a refund...purchased item, arrived but didnt work asked for help given a sit...
GetHuman5962757's Problem With a Seller issue with AliExpress from April 2021
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Help with my AliExpress issue
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GetHuman5962757's next move: find and follow the right step-by-step guide.
AliExpress doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5962757 will need to dig through the advice provided by AliExpress, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5962757 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if AliExpress has better answers for you: AliExpress Help Center
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Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman5962757's own words
Would like a refund...purchased item, arrived but didnt work asked for help given a site to contact that timed out checked with youtube as directed item still didnt work got stalled a lot as per messages on Aliexpress wanted to return item seller said OK return item but no address was sent then I get item arrived details but that didnt help because it didnt work on * different computers I paid for something that was useless and cannot get my money back from seller, have been a loyal customer for ** years plus family and friends also but this needs to be settled been has been going on for over * months replace or refund (but I have my doubts about seller accepting ) Refund my money thanks ..Jack
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