Would like a refund...purchased item, arrived but didnt work asked for help given a sit...

GetHuman5962757's Problem With a Seller issue with AliExpress from April 2021

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AliExpress doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5962757 will need to dig through the advice provided by AliExpress, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5962757 can let us know if they help or not.
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The issue in GetHuman5962757's own words
Would like a refund...purchased item, arrived but didnt work asked for help given a site to contact that timed out checked with youtube as directed item still didnt work got stalled a lot as per messages on Aliexpress wanted to return item seller said OK return item but no address was sent then I get item arrived details but that didnt help because it didnt work on * different computers I paid for something that was useless and cannot get my money back from seller, have been a loyal customer for ** years plus family and friends also but this needs to be settled been has been going on for over * months replace or refund (but I have my doubts about seller accepting ) Refund my money thanks ..Jack

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AliExpress

Problem With a Seller issue
Reported by GetHuman5962757
Apr 16th, 2021 - 3 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 17241 others
0 customers following this

Timeline

GetHuman5962757 started working on this issue
Apr 16th 4:28am