what is with you guys. Why can't i get help from anybody. I never ordered anything from...

GetHuman-dialerik's customer service issue with AliExpress from April 2021

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Help with my AliExpress issue
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GetHuman-dialerik's next move: find and follow the right step-by-step guide.
AliExpress doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dialerik will need to dig through the advice provided by AliExpress, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dialerik can let us know if they help or not.
Before contacting them, items GetHuman-dialerik may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman-dialerik's own words
what is with you guys. Why can't i get help from anybody. I never ordered anything from aliexpress yet I have a charge on my credit card for $**.** from March *. ****. I want to know now what this was for. My name is Erika Konig. I have no account with aliexpress and am not interested. I want to know now what this charge was for. I tried calling your customer service number several times but nobody calls me back. What is wrong with you guys. I want an answer now. My e mail is *****@***.com

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AliExpress

Customer service issue
Reported by GetHuman-dialerik
Apr 1st, 2021 - 4 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 17264 others
0 customers following this

Timeline

GetHuman-dialerik started working on this issue
Apr 1st 7:11pm

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