haven't received the item

GetHuman5911509's customer service issue with AliExpress from April 2021

Help with my AliExpress issue
Before contacting them, items GetHuman5911509 may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman5911509's own words
I was trying contact to the seller ... Hello. I have bought the item in november **** and haven't received it yet. The store is "BUY YEAR MT **** Store", tracking number is JNTCU**********YQ. I opened the dispute and aliexpress resolved it in favor the seller. i did not received money back.* I connected with local shipping company. I was told me, they losted my package and refunded to supplyer. How can i get money back?*Thank's
the seller have to make refund
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AliExpress

customer service
Customer service issue
Reported by GetHuman5911509
Apr 1st, 2021 - 4 months ago
Not resolved
Seen by 29 customers so far
Similar issue to 17274 others
0 customers following this

Timeline

GetHuman5911509 started working on this issue
Apr 1st 12:54pm
GetHuman5911509 shared this issue with your circles on Google+
Apr 2nd 12:30pm