GetHuman5911509's customer service issue with AliExpress from April 2021
Help with my AliExpress issue
Before contacting them, items GetHuman5911509 may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman5911509's own words
I was trying contact to the seller ... Hello. I have bought the item in november **** and haven't received it yet. The store is "BUY YEAR MT **** Store", tracking number is JNTCU**********YQ. I opened the dispute and aliexpress resolved it in favor the seller. i did not received money back.* I connected with local shipping company. I was told me, they losted my package and refunded to supplyer. How can i get money back?*Thank's
the seller have to make refund
I have an issue with AliExpress too
How GetHuman5911509 fixed the problem
We are waiting for GetHuman5911509 to fix the problem and share the solution with the rest of us customers.
Please help with my AliExpress issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AliExpress customer problems.