Hello my order ID ****************. I have the problem that nobody can or wants to help...

GetHuman5903888's Refund a Charge issue with AliExpress from March 2021

Help with my AliExpress issue
First: share to improve GetHuman5903888's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5903888 may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman5903888's own words
Hello my order ID ****************. I have the problem that nobody can or wants to help me in the Help Cent. It's a lot of money that I've lost. I hope you can help me.*I contacted Help Center on *******. Due to the fact that the payment was not received. Of * disputes. ***.** € **.** € **.** €. I was told that I should report on ******** if the money shouldn't be there.**On February **th, **** Alliexpres closed my * cases and pushed them to do so.***Every buyer is our valuable customer and we treasure all the comments you left on the platform. Your refund would be processed for you in this case. Please notice that due to several transit banks, your payment is expected to return to your credit card within * to ** working days. Please be patient to your bank statements. Also, please kindly follow the survey link above and give us your feedback. I am eager to get your rating for my service and your recognition would be the biggest motivation for me. In case you have future assistance, we are entirely at your disposal. Best wishes.

GetHuman5903888 did not yet indicate what AliExpress should do to make this right.

How GetHuman5903888 fixed the problem

We are waiting for GetHuman5903888 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AliExpress

Refund a Charge issue
Reported by GetHuman5903888
Mar 30th, 2021 - 4 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 17277 others
0 customers following this

Timeline

GetHuman5903888 started working on this issue
Mar 30th 2:47pm
GetHuman5903888 confirmed the issue is fixed. Hooray!
Mar 30th 2:48pm
GetHuman5903888 indicated the issue is not fixed yet.
Mar 31st 7:14am