I received an order that was damaged and have an approved return from AliExpress in pro...

GetHuman5897296's customer service issue with AliExpress from March 2021

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The issue in GetHuman5897296's own words
I received an order that was damaged and have an approved return from AliExpress in process. I purchased my own return shipping and sent the package back to the warehouse where I was told to send it back. AliExpress, in the meantime, assigned a tracking number to my return that is NOT the actual tracking number for the postage I purchased. The warehouse received my return on March **, **** but it is showing that it has not been received and I have only a very small timeframe in order to "return" these items....that I've already returned, or I will lose my money and the product. The correct tracking number for Order*: **************** is: USPS- **** **** **** **** **** **. Please help!

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AliExpress

Customer service issue
Reported by GetHuman5897296
Mar 28th, 2021 - 4 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 17255 others
0 customers following this
Items needed
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Timeline

GetHuman5897296 started working on this issue
Mar 28th 7:35pm
GetHuman5897296 indicated the issue is not fixed yet.
Mar 29th 12:29am
GetHuman5897296 indicated the issue is not fixed yet.
Mar 29th 12:54pm

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