Hello,*I have bought two watches from the same seller.*I have to paid two times because...

GetHuman5867174's customer service issue with AliExpress from March 2021

Help with my AliExpress issue
First: share to improve GetHuman5867174's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5867174 may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman5867174's own words
Hello,*I have bought two watches from the same seller.*I have to paid two times because there was information, that I didn't pay. That's not true, because my money are gone from my account!*I wanted to buy it for my husband's birthday. Now because of your system I can do nothing. Thank you AliExpress, I'm not gonna buy something anymore from you!!*First my question, why you don't see I paid for packages, my money are gone, I have screen shots from my bank account. It's not something cheap, because I paid together around *** $.*Second question, when you gonna send my money back?*I was trying to conctact many times, but nothing happened. *If nothing will happen soon, I'm gonna go to police, because it's cheating.

GetHuman5867174 did not yet indicate what AliExpress should do to make this right.

How GetHuman5867174 fixed the problem

We are waiting for GetHuman5867174 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AliExpress

Customer service issue
Reported by GetHuman5867174
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 17239 others
0 customers following this

Timeline

GetHuman5867174 started working on this issue
Mar 20th 7:51am

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers