Order No: ******************Hi there. Seller didn't sent the phone. He probably sent a...

GetHuman-romeope's customer service issue with AliExpress from March 2021

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The issue in GetHuman-romeope's own words
Order No: ******************Hi there. Seller didn't sent the phone. He probably sent a non valuable mail to a wrong adress in France (not to my address) for the tracking confirmation and since then the dispute is not moving forward. Dispute was oppened as soon as it was possible on the **th of february. The purchase was lade on the *th of february.*It seems the dispute was escalated to the top management since the *th of this month and impossible to contact them.

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AliExpress

Customer service issue
Reported by GetHuman-romeope
Mar 16th, 2021 - 5 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 17217 others
0 customers following this
Items needed
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Order number
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Timeline

GetHuman-romeope started working on this issue
Mar 16th 10:41am
GetHuman-romeope indicated the issue is not fixed yet.
Mar 16th 7:59pm
GetHuman-romeope indicated the issue is not fixed yet.
Mar 17th 12:00pm