Hi, my name is Toik Tieleman. I'm an avid shopper on Alibaba's platforms. Today I bough...

GetHuman-toiktiel's customer service issue with AliExpress from February 2021

Help with my AliExpress issue
First: share to improve GetHuman-toiktiel's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-toiktiel may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman-toiktiel's own words
Hi, my name is Toik Tieleman. I'm an avid shopper on Alibaba's platforms. Today I bought washi tape and the "***% cashback" prompt appeared. I invited two friends using the link, and each of them registered for AliExpress. I can send you screenshots for proof of all of this in an email. I'm supposed to get $*.** CAN back, but nothing has happened. I still require my money back, and it's very important to me. I attempted to make contact in two ways already using the Eva bot and other online services but so far there has been no success. Please email me so that we can discuss. Calling would work too.

GetHuman-toiktiel did not yet indicate what AliExpress should do to make this right.

How GetHuman-toiktiel fixed the problem

We are waiting for GetHuman-toiktiel to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-toiktiel
Feb 9th, 2021 - 6 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 16968 others
0 customers following this


GetHuman-toiktiel started working on this issue
Feb 9th 7:40pm
GetHuman-toiktiel indicated the issue is not fixed yet.
Feb 17th 4:22pm