I am placed the order in Ali Express and the Order ID: *****************Seller is faile...

GetHuman5449284's Problem With a Seller issue with AliExpress from November 2020

Help with my AliExpress issue
First: share to improve GetHuman5449284's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5449284's own words
I am placed the order in Ali Express and the Order ID: *****************Seller is failed to arrange the delivery but the parcel is returned to seller and he is also confirmed that. *But Ali Express not approve the refund because the item is delivered. But where it is delivered? no one is looking that. Just seller and Ali Express sending robotic answers.*From last * months they kept my money and the item also kept with the seller.*What can I do now?

GetHuman5449284 did not yet indicate what AliExpress should do to make this right.

How GetHuman5449284 fixed the problem

We are waiting for GetHuman5449284 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AliExpress

Problem With a Seller issue
Reported by GetHuman5449284
Nov 10th, 2020 - 9 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 19040 others
0 customers following this
Items needed
Name on the account
Address on the account
Order number
Email address

Timeline

GetHuman5449284 started working on this issue
Nov 10th, 2020 10:24am
GetHuman5449284 indicated the issue is not fixed yet.
Nov 13th, 2020 10:35am
GetHuman5449284 indicated the issue is not fixed yet.
Nov 13th, 2020 10:37am