On September **, I ordered gifts for the children at my daughter's kindergarten. To dat...

GetHuman5432582's Refund a Charge issue with AliExpress from November 2020

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The issue in GetHuman5432582's own words
On September **, I ordered gifts for the children at my daughter's kindergarten. To date, it has not been sent to Israel. On September ** I contacted the seller for the first time and he said he would send it again. On October ** I contacted him again and he promised to send it by fast delivery. To date the package has not left China. Because it did not arrive and I already need the gifts I turned to him and asked to cancel the order. He demands a $ *** cancellation fee that seems excessive to me that I have to pay.

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AliExpress

Refund a Charge issue
Reported by GetHuman5432582
Nov 4th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 18827 others
0 customers following this

Timeline

GetHuman5432582 started working on this issue
Nov 4th, 2020 3:34pm