Aliexpress is fully robotic, and will not consider my problem.*I DO NOT WANT A REFUND...

GetHuman-aardfilm's customer service issue with AliExpress from September 2020

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The issue in GetHuman-aardfilm's own words
Aliexpress is fully robotic, and will not consider my problem.*I DO NOT WANT A REFUND !! *I want to receive the goods I ordered, for the price that was advertised by the seller.**This is what happened: ***. I ordered the item and paid the advertised price of $**.** * $*.** shipping (USD)***. The seller said they shipped the item by providing FAKE shipping information ( consignment number ****************). ***. The seller then changed their listing, RAISING the price of their advertised item from $**.** to $**.**. ***. The seller then CANCELLED my order WITHOUT ASKING ME. ***. To avoid sending me the item, the seller told ME to cancel my own order with this message: " ... Could you please cancel the order with OTHER REASON? And after we confirm that, we will refund to you in *-** days."***. You can check any of the above details using your own website.**What I want to happen:*I want the seller to send the item NOW for the original advertised price of $**.**(not the higher price of $**.**).**thanks ! *Paul M Rix

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AliExpress

Customer service issue
Reported by GetHuman-aardfilm
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 17640 others
0 customers following this

Timeline

GetHuman-aardfilm started working on this issue
Sep 25th, 2020 5:05am
GetHuman-aardfilm indicated the issue is not fixed yet.
Sep 25th, 2020 3:42pm
GetHuman-aardfilm indicated the issue is not fixed yet.
Sep 25th, 2020 3:42pm
GetHuman-aardfilm indicated the issue is not fixed yet.
Sep 25th, 2020 3:42pm

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