**"**the seller wasn't able to send me * of two orders (i think customs issue) *one did...
GetHuman-izikshp's customer service issue with AliExpress from September 2020
Help with my AliExpress issue
First: share to improve GetHuman-izikshp's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-izikshp may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman-izikshp's own words
**"**the seller wasn't able to send me * of two orders (i think customs issue) *one did arrive*.*he told me to open a dispute - and so i did.*he told me istead of refund, i can choose another item from his goods and order it.*he agreed to sell me more expensive item with the same amount initially paid.*he told me to order it without paying again. that will be dune by "turning off password-free payment" which i never found.*also i can't speak with any human that can help me with this...*can you help - please?
GetHuman-izikshp did not yet indicate what AliExpress should do to make this right.
I have an issue with AliExpress too
How GetHuman-izikshp fixed the problem
We are waiting for GetHuman-izikshp to fix the problem and share the solution with the rest of us customers.
Please help with my AliExpress issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AliExpress customer problems.