Hi,**I have tried to reach you via customer service phone number and left voice message...

GetHuman-techhou's Problem With a Seller issue with AliExpress from September 2020

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The issue in GetHuman-techhou's own words
Hi,**I have tried to reach you via customer service phone number and left voice message but I never heard back from you, and thus I am writing you an email.**I purchased a calculator on Aliexpress on Sept * and received it on Sept **. (Order number: ****************)*When I opened the package, I noticed that the calculator came damaged.*I contacted the seller about this, but they are not willing to give me a refund for it as they are saying although it is damaged, it can be used and that their profit is very low.*I raised a dispute, but there is no response from the seller anymore. **I am very disappointed in the quality Aliexpress service. *It makes me afraid to order from Aliexpress again as the same problem would occur again. *Thankfully, this time the price of the product I ordered was low, but what if I ordered an expensive product and this type of problem happened?*I talked to my friends, and it seems like I am not the only one that has this type of issue. **Why is it so hard to reach you? *What should I do if I have a problem with the product or the service?**Please get back to me as soon as possible.

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AliExpress

Problem With a Seller issue
Reported by GetHuman-techhou
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 17624 others
0 customers following this

Timeline

GetHuman-techhou started working on this issue
Sep 30th, 2020 5:24pm