I was looking for some low profile heavy duty castors, I found what i was looking for o...

GetHuman5249271's Problem With a Seller issue with AliExpress from September 2020

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The issue in GetHuman5249271's own words
I was looking for some low profile heavy duty castors, I found what i was looking for on your website. A set of * casters for £*.**, as i wanted * casters i ordered * sets and was charged £**.** Order Number No ****************. * weeks later i received just * castors, I have opened a dispute and attached photos and asked for the * missing casters to be sent the sender has refused and is offering me a partial refund and I must apply, this means i will have two casters that will be completely useless to me I have requested for the * missing casters to be sent but the seller just repeats I must apply for a refund. can you just simply arrange for the missing part of the order to be resent please*Regards*Jeff Thumpston.

GetHuman5249271 did not yet indicate what AliExpress should do to make this right.

I expect better communication
communication seams like nobody is reading my reqest
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AliExpress

Problem With a Seller issue
Reported by GetHuman5249271
Sep 10th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 17583 others
0 customers following this

Timeline

GetHuman5249271 started working on this issue
Sep 10th, 2020 12:36pm

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