My order did not reflect in my account and my money was deducted

GetHuman-fodekejo's customer service issue with AliExpress from September 2020

Help with my AliExpress issue
First: share to improve GetHuman-fodekejo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-fodekejo may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman-fodekejo's own words
I want a refund ... I ordered for infrared thermometer in July and my money was deducted without me receiving order confirmation or order number. It didn't reflect in my account.
There's no trace that I ordered anything and it is quite frustrating
They could make this right by refunding my money
I've been a customer since ****
I've tried to send them my evidence of payment
How GetHuman-fodekejo fixed the problem

We are waiting for GetHuman-fodekejo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AliExpress

Customer service issue
Reported by GetHuman-fodekejo
Sep 4th, 2020 - 6 months ago
Not resolved
Seen by 28 customers so far
Similar issue to 17521 others
0 customers following this

Timeline

GetHuman-fodekejo started working on this issue
Sep 4th, 2020 12:56pm
GetHuman-fodekejo indicated the issue is not fixed yet.
Sep 4th, 2020 8:19pm
GetHuman-fodekejo indicated the issue is not fixed yet.
Sep 4th, 2020 8:20pm
GetHuman-fodekejo indicated the issue is not fixed yet.
Sep 4th, 2020 8:22pm
GetHuman-fodekejo indicated the issue is not fixed yet.
Sep 4th, 2020 8:26pm
GetHuman-fodekejo indicated the issue is not fixed yet.
Sep 4th, 2020 8:27pm