Buenos d*as,*Les escribo con esperanzas de poder recibir un reembolso, todo iba bien ha...

GetHuman-paulit's Refund a Charge issue with AliExpress from September 2020

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The issue in GetHuman-paulit's own words
Buenos d*as,*Les escribo con esperanzas de poder recibir un reembolso, todo iba bien hasta que el * de agosto el vendedor puso en aliexpress que yo hab*a recibido el paquete, cuando no es as*. No tengo el numero de seguimiento de la paqueteria de Espa*a, solo de de EEUU, y ese numero no le sirve a correos Espa*a. El d*a de la supuesta entrega no recib* ning*n sms, ni mail, ni numero de seguimiento espa*ol, ni ningun papel de aviso de intento de entrega.*Por lo que el ** fui a la oficina de correos sin tener el numero de seguimiento he intentaron mirar en la base de datos si hab*a algun paquete a mi nombre y no hab*a nada. De hecho no hab*a nada en la base de datos, por lo que no ha llegado ni a Madrid. Teniendo en cuenta que el pedido fue enviado el ** de julio. Abr* una disputa, el vendedor no me quiere rewmbolsar y aliexpress tampoco porque dicen que el paquete est* en tr*nsito, *qu* transito?, si dicen que ya est* en la oficina y no hay nada. Menos mal que protegen al consumidor.

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AliExpress

Refund a Charge issue
Reported by GetHuman-paulit
Sep 1st, 2020 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 17591 others
0 customers following this

Timeline

GetHuman-paulit started working on this issue
Sep 1st, 2020 7:15am

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