Order ID: **************** *Order time: **:** May. ** ******Hello,**I allow myself to b...

GetHuman-alame's Problem With a Seller issue with AliExpress from August 2020

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The issue in GetHuman-alame's own words
Order ID: **************** *Order time: **:** May. ** ******Hello,**I allow myself to bring to your attention for a different with one of your suppliers "LOSONCOER Global Store" concerning an order of a battery for Telephone UMIDIGI A**pro.**I received in due time (July ****) this new battery. For various personal reasons, I was unable to immediately change it.**At the beginning of August ****, I tried to make this change .... apparent reason the connection connector is not compatible with my phone (as long as it conforms to the description of this product.)**I reported this incident, and despite my insistence I got nowhere, and now, I no longer have an answer (see attached copy of the various emails ..)**I ask you to intervene, in order to settle this problem, either by an exchange or simply a refund. (product amount $ **.**)**Personally, I find their silence very unprofitable ....**I keep the non-compliant battery available to them.**In the meantime, cordially.**My Mail address: *****@***.com**Note: also informs you that I am a loyal and former customer of yours.**For your information, I find a kind of slackening in the expeditions, as well as many quality problems, which are not always well resolved.

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AliExpress

Problem With a Seller issue
Reported by GetHuman-alame
Aug 27th, 2020 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 17691 others
0 customers following this

Timeline

GetHuman-alame started working on this issue
Aug 27th 11:53am
GetHuman-alame indicated the issue is not fixed yet.
Aug 27th 5:05pm
GetHuman-alame indicated the issue is not fixed yet.
Aug 27th 5:12pm

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