Yesterday I tried to buy something from your website but my card was declined. I tried...

GetHuman5066115's customer service issue with AliExpress from July 2020

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The issue in GetHuman5066115's own words
Yesterday I tried to buy something from your website but my card was declined. I tried twice. After checking my account I noticed that two payments had been made but the order was flagged as awaiting payment. I called my bank hoping that I could reverse the payments, however they have now been transfered to the sellers account. I have contacted the seller, but have not had a reply yet. ***Thank you

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AliExpress

Customer service issue
Reported by GetHuman5066115
Jul 15th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 18922 others
0 customers following this

Timeline

GetHuman5066115 started working on this issue
Jul 15th 12:04am
GetHuman5066115 indicated the issue is not fixed yet.
Jul 15th 5:35am

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