Hello, i have been using aliexpress for * years now with lots of orders per month. Few...

GetHuman5047173's customer service issue with AliExpress from July 2020

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The issue in GetHuman5047173's own words
Hello, i have been using aliexpress for * years now with lots of orders per month. Few days ago my account got blocked. It sais it might be due to opened dispute orders. I am sorry, if i have paid, and i havent received the item and the seller cannot give any information about tracking it, is it wrong to open dispute and get my money back. I understand that this is because of coronavirus, but it affects us all, and blocking an old and devoted customer doesnt seem to be solving the problem. I request unblocking my account. Thank you.

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AliExpress

Customer service issue
Reported by GetHuman5047173
Jul 9th, 2020 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 19157 others
0 customers following this

Timeline

GetHuman5047173 started working on this issue
Jul 9th 3:08pm
GetHuman5047173 indicated the issue is not fixed yet.
Jul 10th 9:54am