My order*parcel is being held by my local Post Office Depot pending receiving a Custom...
GetHuman5046940's customer service issue with AliExpress from July 2020
Help with my AliExpress issue
First: share to improve GetHuman5046940's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5046940 may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman5046940's own words
My order*parcel is being held by my local Post Office Depot pending receiving a Customs Duty Charge of £**.** from myself along with a handling charge of £*. The combined cost of these charges is more than I paid for the product. If I do not pay the parcel will be returned to sender. Question..will AliExpress credit my Credit Card with the above amount given that I pay these charges to release my order? Thank you
GetHuman5046940 did not yet indicate what AliExpress should do to make this right.
I have an issue with AliExpress too
How GetHuman5046940 fixed the problem
We are waiting for GetHuman5046940 to fix the problem and share the solution with the rest of us customers.
Please help with my AliExpress issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AliExpress customer problems.