My order*parcel is being held by my local Post Office Depot pending receiving a Custom...

GetHuman5046940's customer service issue with AliExpress from July 2020

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The issue in GetHuman5046940's own words
My order*parcel is being held by my local Post Office Depot pending receiving a Customs Duty Charge of £**.** from myself along with a handling charge of £*. The combined cost of these charges is more than I paid for the product. If I do not pay the parcel will be returned to sender. Question..will AliExpress credit my Credit Card with the above amount given that I pay these charges to release my order? Thank you

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AliExpress

Customer service issue
Reported by GetHuman5046940
Jul 9th, 2020 - 2 years ago
I have an issue with AliExpress too
Not resolved
Seen by 17 customers so far
Similar issue to 19160 others
0 customers following this

Timeline

GetHuman5046940 started working on this issue
Jul 9th, 2020 2:11pm
GetHuman5046940 indicated the issue is not fixed yet.
Jul 9th, 2020 7:18pm