Order ID: ******************Hi**I emailed to all these *****@***.com* *****@***.com...

GetHuman5038906's customer service issue with AliExpress from July 2020

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The issue in GetHuman5038906's own words
Order ID: ******************Hi**I emailed to all these *****@***.com* *****@***.com ******@***.com*** AliExpress Customer Service* *****@***.com, But I didn’t get any reply see below chain of emails.** I am not happy with the appeal decision (AliExpress Order ****************). I purchased two watches form this seller. I purchased expensive watches to make sure it working properly. I bought this for step counter. Which is not working I provided all the evidence videos (showing the app not working) and followed the seller instruction but no luck. I want my full refund which i paid for both watches. These watches are useless for me. I provided videos showing that I am walking and watch is not counting my step. I am really disappointed with the product and this seller.**where is buyer protection gone?? when i received non working watch (step counter) why didnt i receive full refund**I got partial refund (£*) , I appreciate if you can look into this seriously and refund my full money i paid

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AliExpress

Customer service issue
Reported by GetHuman5038906
Jul 7th, 2020 - 4 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 19221 others
0 customers following this

Timeline

GetHuman5038906 started working on this issue
Jul 7th 3:03pm
GetHuman5038906 indicated the issue is not fixed yet.
Jul 7th 10:31pm
GetHuman5038906 indicated the issue is not fixed yet.
Jul 7th 10:31pm
GetHuman5038906 indicated the issue is not fixed yet.
Jul 7th 10:32pm
GetHuman5038906 indicated the issue is not fixed yet.
Jul 8th 7:53am
GetHuman5038906 indicated the issue is not fixed yet.
Jul 8th 7:54am
GetHuman5038906 indicated the issue is not fixed yet.
Jul 8th 7:54am
GetHuman5038906 indicated the issue is not fixed yet.
Jul 9th 1:54pm

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