Hi there, i raised a dispute for a defective item (Order No ****************) and the A...

GetHuman4975065's customer service issue with AliExpress from June 2020

Help with my AliExpress issue
First: share to improve GetHuman4975065's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4975065 may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman4975065's own words
Hi there, i raised a dispute for a defective item (Order No ****************) and the AliExpress' Judgment was to return the product and get the refund. But the buyer has to pay for the return fee. But how could I pay for it? It's a defective item. I am not returning the good item. So the seller has to pay for the return fee.**So AliExpress advise the seller to pay return postages.

GetHuman4975065 did not yet indicate what AliExpress should do to make this right.

How GetHuman4975065 fixed the problem

We are waiting for GetHuman4975065 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4975065
Jun 20th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 19637 others
0 customers following this


GetHuman4975065 started working on this issue
Jun 20th 2:16pm

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers