My order as follows:*ORDER No: *****************TRACKING No. : RB*********SG***has been...

GetHuman-draglord's Refund a Charge issue with AliExpress from June 2020

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The issue in GetHuman-draglord's own words
My order as follows:*ORDER No: *****************TRACKING No. : RB*********SG***has been confirmed by my local post office here at Apapa - Lagos Nigeria, to still be in transit.*All efforts to get an official statement has proved abortive. The post office insists that an obvious tracking information, stating a package still in transit isn't in a position for a statement, because obviously the package has not arrived yet.**You'll find attached, copies of tracking results on this item. Please I being the buyer, am fed up with this cat and rat game over this order. I cannot accept to pay for a package that I never got. It's been more than two months now and I'm exhausted. The fact that I had to take on extra cost, in trying to get a package that has not yet arrived is a total injustice to my person. I do not know where or how, you guys got a tracking information stating otherwise, because from what we're all getting here, this package is stuck in transit. Please and please, refund my money so I can call it quit! *Dear Customer,**Thank you for your email. We will process your requests in due course in accordance with our privacy policy (https:**helppage.aliexpress.com*buyercenter*questionAnswer.htm?spm*a*g**.helppage**aypo.*.*.*******bh*ob*A&isRouter**&viewKey**&id***********&categoryIds********&lang*ru) and applicable laws and regulations.**Please note this email only deals with issues related to processing of your personal data and to the exercise of your rights via our privacy center.**If you would like to exercise data subject rights (privacy rights), please first visit our privacy center (https:**privacy.aliexpress.com*) to have your request resolved by our dedicated privacy team.**If your request relates to other issues such as orders (delivery, dispute, refund etc.) or user accounts (registration, settings, signing-in, availability etc.), please visit our Help Center here: https:**service.aliexpress.com*page*knowledge?pageId***&language*en.*Sincerely Yours,*AliExpress

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AliExpress

Refund a Charge issue
Reported by GetHuman-draglord
Jun 15th, 2020 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 19761 others
0 customers following this

Timeline

GetHuman-draglord started working on this issue
Jun 15th, 2020 11:57pm