My order as follows:*ORDER No: *****************TRACKING No. : RB*********SG***has been...

GetHuman-draglord's Refund a Charge issue with AliExpress from June 2020

Help with my AliExpress issue
First: share to improve GetHuman-draglord's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-draglord may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman-draglord's own words
My order as follows:*ORDER No: *****************TRACKING No. : RB*********SG***has been confirmed by my local post office here at Apapa - Lagos Nigeria, to still be in transit.*All efforts to get an official statement has proved abortive. The post office insists that an obvious tracking information, stating a package still in transit isn't in a position for a statement, because obviously the package has not arrived yet.**You'll find attached, copies of tracking results on this item. Please I being the buyer, am fed up with this cat and rat game over this order. I cannot accept to pay for a package that I never got. It's been more than two months now and I'm exhausted. The fact that I had to take on extra cost, in trying to get a package that has not yet arrived is a total injustice to my person. I do not know where or how, you guys got a tracking information stating otherwise, because from what we're all getting here, this package is stuck in transit. Please and please, refund my money so I can call it quit! *Dear Customer,**Thank you for your email. We will process your requests in due course in accordance with our privacy policy (https:***buyercenter*questionAnswer.htm?spm*a*g**.helppage**aypo.*.*.*******bh*ob*A&isRouter**&viewKey**&id***********&categoryIds********&lang*ru) and applicable laws and regulations.**Please note this email only deals with issues related to processing of your personal data and to the exercise of your rights via our privacy center.**If you would like to exercise data subject rights (privacy rights), please first visit our privacy center (https:***) to have your request resolved by our dedicated privacy team.**If your request relates to other issues such as orders (delivery, dispute, refund etc.) or user accounts (registration, settings, signing-in, availability etc.), please visit our Help Center here: https:***page*knowledge?pageId***&language*en.*Sincerely Yours,*AliExpress

GetHuman-draglord did not yet indicate what AliExpress should do to make this right.

How GetHuman-draglord fixed the problem

We are waiting for GetHuman-draglord to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund a Charge issue
Reported by GetHuman-draglord
Jun 15th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 19761 others
0 customers following this


GetHuman-draglord started working on this issue
Jun 15th, 2020 11:57pm

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies