My order as follows:*ORDER No: *****************TRACKING No. : RB*********SG***has been...

GetHuman-draglord's Refund a Charge issue with AliExpress from June 2020

Help with my AliExpress issue
First: share to improve GetHuman-draglord's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-draglord may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman-draglord's own words
My order as follows:*ORDER No: *****************TRACKING No. : RB*********SG***has been confirmed by my local post office here at Apapa - Lagos Nigeria, to still be in transit.*All efforts to get an official statement has proved abortive. The post office insists that an obvious tracking information, stating a package still in transit isn't in a position for a statement, because obviously the package has not arrived yet.**You'll find attached, copies of tracking results on this item. Please I being the buyer, am fed up with this cat and rat game over this order. I cannot accept to pay for a package that I never got. It's been more than two months now and I'm exhausted. The fact that I had to take on extra cost, in trying to get a package that has not yet arrived is a total injustice to my person. I do not know where or how, you guys got a tracking information stating otherwise, because from what we're all getting here, this package is stuck in transit. Please and please, refund my money so I can call it quit! *Dear Customer,**Thank you for your email. We will process your requests in due course in accordance with our privacy policy (https:***buyercenter*questionAnswer.htm?spm*a*g**.helppage**aypo.*.*.*******bh*ob*A&isRouter**&viewKey**&id***********&categoryIds********&lang*ru) and applicable laws and regulations.**Please note this email only deals with issues related to processing of your personal data and to the exercise of your rights via our privacy center.**If you would like to exercise data subject rights (privacy rights), please first visit our privacy center (https:***) to have your request resolved by our dedicated privacy team.**If your request relates to other issues such as orders (delivery, dispute, refund etc.) or user accounts (registration, settings, signing-in, availability etc.), please visit our Help Center here: https:***page*knowledge?pageId***&language*en.*Sincerely Yours,*AliExpress

GetHuman-draglord did not yet indicate what AliExpress should do to make this right.

How GetHuman-draglord fixed the problem

We are waiting for GetHuman-draglord to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund a Charge issue
Reported by GetHuman-draglord
Jun 15th, 2020 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 19761 others
0 customers following this


GetHuman-draglord started working on this issue
Jun 15th, 2020 11:57pm