I ordered my from A LOT OFFICIAL STORE on May *, ****. My tracking number...

GetHuman4851127's customer service issue with AliExpress from May 2020

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The issue in GetHuman4851127's own words
Get my money back because the ... I ordered my from A LOT OFFICIAL STORE on May *, ****. My tracking number ************. After shipping, it told me that it would be here on May **, ****. On May **, ****, it did not come. After that day, it said that the tracking was not available. I contacted the seller and then the tracking link magically appeared. Then it said it was at my local FedEx and that it would come on May **, ****. It did not come. I checked the tracking on May **, **** and now it says it is in BEGING CHINA. That is NOWHERE near me. I then contacted the seller again requesting my money back because I no longer wanted the wig. She said she would contact Fedex, but I told her to cancel my whole order, get the wig sent back to her, and to refund me my money. She will not give me my money back. Upon ordering this wig, it said it would be here no later than May **, ****. I needed it before my birthday and that was the scheduled date. Now the tracking delivery date is going from being close to me, to being in China. This is terrible and I want my money back.

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Wig from ALOT Official Store.
Customer service issue
Reported by GetHuman4851127
May 21st, 2020 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 19453 others
0 customers following this


GetHuman4851127 started working on this issue
May 21st, 2020 3:02am
GetHuman4851127 indicated the issue is not fixed yet.
May 21st, 2020 11:18am
GetHuman4851127 indicated the issue is not fixed yet.
May 21st, 2020 11:22am

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