Dear Alibaba Co.!**I ordered from their seller (YI YI YA Store, Shop******* Store) in l...

GetHuman-fodelmes's customer service issue with AliExpress from February 2020

Help with my AliExpress issue
First: share to improve GetHuman-fodelmes's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-fodelmes may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman-fodelmes's own words
Dear Alibaba Co.!**I ordered from their seller (YI YI YA Store, Shop******* Store) in last december.*The product number (****************, **v electric Linear actuator metal gear linear motor **mm ***mm ***mm ***mm stroke moving distance free shipping)*I ordered ** pcs ***mm ***N **mm*s linear actuator.*Then my colleague sent the money to the seller. The order amount ***.**$*Then the seller write for me, that the price did not include the shipping. So we sent less money.*The seller cancelled the order, before we can send the difference.*At Aliexpress, as far as I know, it may take up to ** days for us to get the money back, so we waited.*The money didn’t come back. *We asked, neither our bank nor the seller knows about it, so please see why the $*** was not returned.**I look forward to receiving your reply.*Thanks!

GetHuman-fodelmes did not yet indicate what AliExpress should do to make this right.

How GetHuman-fodelmes fixed the problem

We are waiting for GetHuman-fodelmes to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-fodelmes
Feb 24th, 2020 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 16435 others
0 customers following this


GetHuman-fodelmes started working on this issue
Feb 24th, 2020 8:58am

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians