Dear Alibaba Co.!**I ordered from their seller (YI YI YA Store, Shop******* Store) in l...

GetHuman-fodelmes's customer service issue with AliExpress from February 2020

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The issue in GetHuman-fodelmes's own words
Dear Alibaba Co.!**I ordered from their seller (YI YI YA Store, Shop******* Store) in last december.*The product number (****************, **v electric Linear actuator metal gear linear motor **mm ***mm ***mm ***mm stroke moving distance free shipping)*I ordered ** pcs ***mm ***N **mm*s linear actuator.*Then my colleague sent the money to the seller. The order amount ***.**$*Then the seller write for me, that the price did not include the shipping. So we sent less money.*The seller cancelled the order, before we can send the difference.*At Aliexpress, as far as I know, it may take up to ** days for us to get the money back, so we waited.*The money didn’t come back. *We asked, neither our bank nor the seller knows about it, so please see why the $*** was not returned.**I look forward to receiving your reply.*Thanks!

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AliExpress

Customer service issue
Reported by GetHuman-fodelmes
Feb 24th, 2020 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 16435 others
0 customers following this

Timeline

GetHuman-fodelmes started working on this issue
Feb 24th, 2020 8:58am

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