Scam seller on AliExpress ran with my money

GetHuman-ozsvarj's Return an Order issue with AliExpress from January 2020

Help with my AliExpress issue
First: share to improve GetHuman-ozsvarj's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ozsvarj may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman-ozsvarj's own words
I tried to contact the seller, but they don't answer. ... I have a problem with this order*Order ID: *****************Order time: **:** Dec. ** *****Order Total: US $ **.***Store: Panda Store*I bought a *-year subscription service. The service I received was considerably worse in quality than what it was during the test period. *I contacted the seller about the quality issues on Dec. ** ****, and we agreed with the seller on a half refund and keeping the service for the remaining period of a year. Instead the service is no longer accesible to me ever since and the seller took half of my money. since I only used the service for a few days, I should not be expected to pay half of a year subscription. I complained about this to the seller multiple times since then but the seller didn't answer, therefore I asked Aliexpress to help me with receiving comlete refund to the remaining ammount of **.**$, but they didn't bother to even get in contact with me, even though I tried to contact them on every possible forum, chat, survey, even directly wrote to them on tradesecurityataliexpress.com email address. This Was Definitely The Last Time I Bought Anything On AliExpress...
This Was Definitely The Last Time I Bought Anything On AliExpress, Since They Are Such A Trash Service...
I just want my money back...
I have ordered a few dozens of products before, never had this kind of problem....
I also tried to contact Aliexpress about my issue, but they can't care less... I'm here waiting for my refund since * *** months now.
How GetHuman-ozsvarj fixed the problem

We are waiting for GetHuman-ozsvarj to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AliExpress

* year tv subscription service from Panda Store
Return an Order issue
Reported by GetHuman-ozsvarj
Jan 17th, 2020 - 2 years ago
Not resolved
Seen by 53 customers so far
Similar issue to 15910 others
0 customers following this

Timeline

GetHuman-ozsvarj started working on this issue
Jan 17th, 2020 9:07am
GetHuman-ozsvarj indicated the issue is not fixed yet.
Jan 17th, 2020 3:14pm
GetHuman-ozsvarj indicated the issue is not fixed yet.
Jan 20th, 2020 3:41pm
GetHuman-ozsvarj indicated the issue is not fixed yet.
Jan 20th, 2020 4:16pm

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians