Hello Ali. We buy a inverter on our site. The inverter is not us discribed on your site...

GetHuman-vioricav's Problem With a Seller issue with AliExpress from November 2019

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The issue in GetHuman-vioricav's own words
Hello Ali. We buy a inverter on our site. The inverter is not us discribed on your site. This inverter can't start a motor at * kWatts without load. With load is not questions that he work. Seller recommend this inverter on his site that supposed to work at *,*kWatts but this inverter is not able to work with * kWatts motor without load. Please review our return back the inverter like we asked.On dispute Ali decided without our agreement to refunt C$**. We payed for this unit $C***. We are not agree with Ali's decision. Our money are blocked with a product that we can't use. Please help to resolve this problem.

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AliExpress

Problem With a Seller issue
Reported by GetHuman-vioricav
Nov 24th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 13408 others
0 customers following this

Timeline

GetHuman-vioricav started working on this issue
Nov 24th, 2019 6:35pm