My name is Loretta Jones but on my account is a misspelling Lotetta Jones the SZFR Stor...

GetHuman2544246's customer service issue with AliExpress from November 2019

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The issue in GetHuman2544246's own words
My name is Loretta Jones but on my account is a misspelling Lotetta Jones the SZFR Store never cared weather or not I received my orders that they confirmed and deleted off my account the first order I noticed had been removed I messaged them and ask them who removed the USB rechargeable lighters off my account and that I hadn't received them to please put them back on my account and they never did and I had ordered all together ten lighters but they continued to confirm the other orders even those I told them to not confirm or delete my orders and I couldn't open a dispute because they had been confirmed and I never confirmed the orders I'm a diamond shopper and this SZFR store is mistreating me that a total of $ **.** for the ten not mention the first four I purchased that were defected they stop charging right off. But I didn't know before I ordered ten more. That I didn't receive or confirm or remove off my account so someone did what I want done is my ten sub lighters or my money back I messaged the my knew debit card information and they said they don't put money back on cards please go to our messages. They I been messaging them since the four stop working and let them know that had ordered ten more and that I pray that they're alright but I never received them I don't deserve yobe treated like dirt all the money that I have been spending my email is *****@***.com ***-*** **** live at *** North East Street apt *** Indianapolis Indiana zip code *****

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AliExpress

Customer service issue
Reported by GetHuman2544246
Nov 10th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 37386 others
0 customers following this

Timeline

GetHuman2544246 started working on this issue
Nov 10th, 2019 4:28am