My name is Loretta Jones but on my account is a misspelling Lotetta Jones the SZFR Stor...

GetHuman2544246's customer service issue with AliExpress from November 2019

Help with my AliExpress issue
First: share to improve GetHuman2544246's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2544246 may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman2544246's own words
My name is Loretta Jones but on my account is a misspelling Lotetta Jones the SZFR Store never cared weather or not I received my orders that they confirmed and deleted off my account the first order I noticed had been removed I messaged them and ask them who removed the USB rechargeable lighters off my account and that I hadn't received them to please put them back on my account and they never did and I had ordered all together ten lighters but they continued to confirm the other orders even those I told them to not confirm or delete my orders and I couldn't open a dispute because they had been confirmed and I never confirmed the orders I'm a diamond shopper and this SZFR store is mistreating me that a total of $ **.** for the ten not mention the first four I purchased that were defected they stop charging right off. But I didn't know before I ordered ten more. That I didn't receive or confirm or remove off my account so someone did what I want done is my ten sub lighters or my money back I messaged the my knew debit card information and they said they don't put money back on cards please go to our messages. They I been messaging them since the four stop working and let them know that had ordered ten more and that I pray that they're alright but I never received them I don't deserve yobe treated like dirt all the money that I have been spending my email is *****@***.com ***-*** **** live at *** North East Street apt *** Indianapolis Indiana zip code *****

GetHuman2544246 did not yet indicate what AliExpress should do to make this right.

How GetHuman2544246 fixed the problem

We are waiting for GetHuman2544246 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman2544246
Nov 10th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 37386 others
0 customers following this


GetHuman2544246 started working on this issue
Nov 10th, 2019 4:28am