Hi,**Hi my name is Kenneth Helila and the user ID Aliexpress is*******@***.com.**I made...

GetHuman3846753's customer service issue with AliExpress from October 2019

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The issue in GetHuman3846753's own words
Hi,**Hi my name is Kenneth Helila and the user ID Aliexpress is*******@***.com.**I made an order on your page, and yesterday when I started looking at it, it turned out that the order didn't exist, but the money from the bank has gone down, and now I have a question for you about how I could get the money back.**You have a bank statement in your attachment, so I hope to get quick feedback from you because it's paid with the company card.**Otherwise, I will be forced to make an inquiry in the bank about the order given and demand the money back through it.**How can situations like this happen and have there been any such anomalies before?***The reolink answer is here:****:****Dear friend, could you please contact Aliexpress official online service, we cannot see your order in our store.

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AliExpress

Customer service issue
Reported by GetHuman3846753
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 36317 others
0 customers following this

Timeline

GetHuman3846753 started working on this issue
Oct 29th, 2019 8:55am