Hello Alie Express,**I have ordered a Microsoft Surface New Pro Pro * **** LCD for...

GetHuman3801642's customer service issue with AliExpress from October 2019

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The issue in GetHuman3801642's own words
After receiving the screen it turned out not to be good. A picture, but the touchscreen did not work properly. Only on the side, but not in the middle. I follow the instructions and contact ZWXPhone Accessories Store. ... Hello Alie Express,**I have ordered a Microsoft Surface New Pro Pro * **** LCD for $ ***.** from ZWXPhone Accessories Store. After receiving the screen it turned out not to be good:**A picture, but the touchscreen did not work properly. Only on the side, but not in the middle. **I follow the instructions and contact ZWXPhone Accessories Store. They indicate to return the screen for repair * new screen. The shipping costs would compensate ZWXPhone Accessories. I packed it and sent it back via track and trace. Shipping costs: € ****After arriving in China I asked what the status was. As a report he asked to have patient i.v.m. National Day in China.**Since then I have not been in contact with ZWXPhone Accessories Store.**I can forget my screen. I'm very disappointed.**Data ZWXPhone Accessories Store:*Wenxue zhou****** *th buildings xiangzhang *st**Zhangmutou Town Dongguan**Guangdong**********CN**Phone number: *** **************I would like my money back. (screen * shipping costs)**thanks in advance**Sincerely,**Gilbert Klein Gunnewiek

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AliExpress

Microsoft Surface New Pro Pro * **** LCD
Customer service issue
Reported by GetHuman3801642
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 35568 others
0 customers following this

Timeline

GetHuman3801642 started working on this issue
Oct 21st, 2019 9:22am

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