Dear ,*I have a problem with seller aliexpress.*He doesn't refund me.*this's the conver...

GetHuman-lanvin_c's Problem With a Seller issue with AliExpress from October 2019

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Dear ,*I have a problem with seller aliexpress.*He doesn't refund me.*this's the conversation with the seller.*You can to find a solution.*Thank you.******* **:***Order Number *******************V *A **W AC Adapter tablet pc charger **** for Microsoft Surface Pro * * **** **** Surface Book Core i* Model *****SHIPPED*US $**.***Lu*Coco Wang est ici pour vous aider.*Dear I have problem with cable *Lu****** **:***What is problem?*Quel est le probl*me?*Alibaba Translation****** **:***I must to move the cable more time before it charges *Lu****** **:***Production Information*** V *A ** W AC adaptateur tablette pc chargeur **** pour Microsoft Surface Pro * * **** **** Surface Book Core i* mod*le *****€ **,** - **,***Lu****** **:***Order Number *******************V *A **W AC Adapter tablet pc charger **** for Microsoft Surface Pro * * **** **** Surface Book Core i* Model *****SHIPPED*US $**.***Lu*Send me your mail and I send you a video*Lu****** **:***you can upload youtube and send us link to watch it.*Vous pouvez t*l*charger youtube et nous envoyer un lien pour le regarder.*Alibaba Translation****** **:***I don't have account YouTube *Lu*Give me please your whatsapp *Lu****** **:***we can't use whatsapp in china.*Nous ne pouvons pas utiliser whatsapp en chine.*Alibaba Translation*we use wechat.*Nous utilisons wechat.*Alibaba Translation****** **:***https:**www.youtube.com*channel*UCqBl*YdIW*u*KpeU*gd**Lw*Lu*https:**youtu.be*LuPqjM*tHbo*Lu****** **:***Dear have you seen the video *Lu*? *Lu****** **:***I have watched your video*J'ai regard* votre vid*o*Alibaba Translation*Your laptop dc port have poor connect with adapter dc tip. You can check when the laptop pc can work normally when the dc tip is light on and you don't move it.*Votre port dc pour ordinateur portable a une mauvaise connexion avec l'adaptateur embout dc. Vous pouvez v*rifier quand le pc portable peut fonctionner normalement lorsque l'embout dc est allum* et que vous ne le d*placez pas.*Alibaba Translation*you can use a needle to pull the pin of dc port and let it near the dc tip to have good connect with dc tip.**dc port was plug in and out for many times when we use it. The pin of dc port had been damaged.*Vous pouvez utiliser une aiguille pour tirer la goupille du port dc et la laisser pr*s de l'embout dc pour avoir une bonne connexion avec l'embout dc.**Le port dc *tait branch* et sorti pendant de nombreuses fois lorsque nous l'utilisons. La goupille du port dc avait *t* endommag*e.*Alibaba Translation*it will result it have poor connect with dc tip.*Il en r*sultera une mauvaise connexion avec l'embout dc.*Alibaba Translation*The adapter is tested before shipping*L'adaptateur est test* avant l'exp*dition*Alibaba Translation****** **:***I have bayed a other charger and it works very good*Lu*REMARQUE : Le message n'a pas *t* envoy*. Veuillez-vous assurer de vous conformer aux lois et politiques locales.*Your charger has a default *Lu*I have bayed a other charger and it works very good*Lu*REMARQUE : Le message n'a pas *t* envoy*. Veuillez-vous assurer de vous conformer aux lois et politiques locales.*I have bayed a other charger and it work very good *Lu*REMARQUE : Le message n'a pas *t* envoy*. Veuillez-vous assurer de vous conformer aux lois et politiques locales.****** **:***What model is your laptop pc?*Quel mod*le est votre pc portable?*Alibaba Translation****** **:***Lu*Coco Wang est ici pour vous aider.*Lu*Lu*Do you have a solution about your charger of I must open a dispute. *Lu****** **:***Please cut adapter as my picture showed. We will refund you.*Veuillez couper l'adaptateur comme mon image l'a montr*. Nous vous rembourserons.*Alibaba Translation****** **:***Dear sorry I was holiday *Lu*Coco Wang est ici pour vous aider.*Lu*Lu****** **:***Dear did you have done refund? *Lu*Coco Wang est ici pour vous aider.*I don't have response *Lu****** **:***Please open a dispute and ask refund*S'il vous pla*t ouvrir un litige et demander le remboursement*Alibaba Translation****** **:***Order Number *******************V *A **W AC Adapter tablet pc charger **** for Microsoft Surface Pro * * **** **** Surface Book Core i* Model *****FINISHED*US $**.***Lu*Coco Wang est ici pour vous aider.*I have opened a litige but I didn't have receive refund yet*Lu*Dispute *Lu****** **:***??? *Lu****** **:***Dear do you have refund me? *Lu*Order Number *******************V *A **W AC Adapter tablet pc charger **** for Microsoft Surface Pro * * **** **** Surface Book Core i* Model *****FINISHED*US $**.***Lu****** **:***Because you don't provide right evidence in dispute period. The aliexpress judge you failed on this dispute.*Parce que vous ne fournissez pas de preuves correctes pendant la p*riode de litige. Le juge aliexpress que vous avez *chou* sur ce litige.*Alibaba Translation****** **:***I contact you before *Lu*You say me cut the charger*Lu*I sent you foto*Lu*Send me a other charger*Lu*It's a correctly solution *Lu****** **:***Dear have you find a solution*Lu*Hier **:***Because Aliexpress judge you failed the dispute. You can pay USD*.**, we send you a new one.*Parce que Aliexpress juger vous avez *chou* le diff*rend. Vous pouvez payer USD*.**, nous vous en envoyons un nouveau.*Alibaba Translation*Please revised the your feedback.*Veuillez revoir vos commentaires.*Alibaba Translation*Hier **:***Please cut adapter as my picture showed. We will refund you.*Lu*It's your message*Lu*Please cut adapter as my picture showed. We will refund you.*Lu*Lu*You say me you refund me. *Lu*You don't say I must open a dispute *Lu*Hier **:***You have opened dispute before. And aliexpress judge you failed on it.*Vous avez ouvert un litige avant. Et aliexpress juger que vous avez *chou* dessus.*Alibaba Translation*You cut the adapter after aliexpress judge the dispute. In that time. the refund channel is closed.*Vous coupez l'adaptateur apr*s aliexpress juger du litige. Dans ce temps. Le canal de remboursement est ferm*.*Alibaba Translation*I have opened a dispute the **.**.*****Lu*You can to check *Lu*but you don't provide the cutting evidence in that time.*Mais vous ne pas fournir la coupe preuve * ce moment-l*.*Alibaba Translation*You provide the picture is later than aliexpress judge it.*Vous fournir l'image est plus tard que aliexpress juge il.*Alibaba Translation*From your previous evidence, it can't show the adapter is defective.*De votre t*moignage pr*c*dent, il ne peut pas montrer le adaptateur est d*fectueux.*Alibaba Translation*I was holiday*Lu*I send you a video from youtube*Lu*I teld you a charger don't work*Lu*You say me cut the charger and you refund me *Lu*You don't say I must open a dispute *Lu*Hier **:***Send me a other charger*Lu*I have payed **,**euro*Lu

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AliExpress

Problem With a Seller issue
Reported by GetHuman-lanvin_c
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 186 customers so far
Similar issue to 35524 others
0 customers following this
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Timeline

GetHuman-lanvin_c started working on this issue
Oct 20th, 2019 2:31pm
GetHuman-lanvin_c indicated the issue is not fixed yet.
Oct 21st, 2019 5:22pm
GetHuman-lanvin_c indicated the issue is not fixed yet.
Oct 23rd, 2019 5:50pm

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