N)*************** --- Customer service claim N* *****************Hello*I am terribly di...

GetHuman3797211's Problem With a Seller issue with AliExpress from October 2019

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The issue in GetHuman3797211's own words
N)*************** --- Customer service claim N* *****************Hello*I am terribly disappointed in the handling of the above order and claim by your supplier and you !,( short resume of dispute)***) Order received,no damage, given to my garage to be fitted to my car, the garagist said in did not function**) Open a dispute with supplier requesting to return non functioning item for full refund**) Supplier requested photos of item which i sent to them, and requested a return address ro send part (no answer)**) Aliexpress intervened and i accepted your arbitration offer of return & full refund**) Insisted with supplier for return address at this time online order showed refund in progress**) After insisting for return address supplier messaged dispute closed no refund ?????**) i appealed this decision through your online chat system with a certain Brianna,she raised the above CS claim number**) I was told i would get an email answer to this claim for which i'm still waiting** So i would like some strong action & reaction from you and this so called supplier who for me not commercial business mind nor any common business sense ** * I have been dealing now several years with Aliexpress nd this is the worst situation i have ever encountered* Looking forward to your clarification and favourable reply* Best Regards* Brian

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AliExpress

Problem With a Seller issue
Reported by GetHuman3797211
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 35505 others
0 customers following this

Timeline

GetHuman3797211 started working on this issue
Oct 20th, 2019 7:27am