Hi. I order product From seller rosenice warm kitchen store. When it come it not match...

GetHuman-sasimono's Problem With a Seller issue with AliExpress from October 2019

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The issue in GetHuman-sasimono's own words
Hi. I order product From seller rosenice warm kitchen store. When it come it not match with picture on ali. I open despute and ali menagement tell that Will reffund all money without returning product. Seller prying to close despute and get solution but she tricked me. I close despute and try to make deal with her but she didnt answer. Please help me. I send you Message From ali. Thanks *******@***.com*T*****@***.com*Show more*Sep ** at *:** AM*Please do not reply to this email*message. This mailbox is not monitored and you will not receive a response. *---------------------------------------------------------------------------------------------------------------------------------------*Dear sasimonovic s,**Regarding to your dispute about the order(order id: **************** ), we have made the following mediation.**Result:****Refund: USD *.** ,no need to return goods *if there is a refund,normally buyer will receive the refund in *-** business days****Please spare a few minutes to provide feedback on the service I have provided. We strive on improving our performance consistently, and feedback ratings help us evaluate our performance further*You can log in to *http:**trade.aliexpress.com*issue*issueDetail.htm?issueId***************** to check the details.***Thank you for your cooperation and support, and hope you have a great experience shopping with AliExpress. Your understanding and cooperation will be appreciated.***Best regards,**AliExpress Case Management Team

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AliExpress

Problem With a Seller issue
Reported by GetHuman-sasimono
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 64 customers so far
Similar issue to 35468 others
0 customers following this

Timeline

GetHuman-sasimono started working on this issue
Oct 19th, 2019 5:34pm

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