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eXPECTING TWO REFUNDS BUT GOT ONE

GetHuman-ssingwan's customer service issue with AliExpress from October 2019

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The issue in GetHuman-ssingwan's own words

I BOUGHT A DRESS AND CANCELLED ... I ordered a dress and we disagreed with seller on certain issues. i canceled the order and seller accepted. While waiting for my refund i received notification of a deduction made on my credit card to Ali express payment which payment i have no knowledge of,this mean now there is still the refund for the dress from seller and also this unknown deduction. I have since received one refund for the unknown DEDUCTION BUT STILL HAVE NOT RECEIVED MY REFUND FOR THE DRESS I BOUGHT WHICH I CANCELLED AND SELLER AGREED. MEANING I WAS EXPECTING TWO REFUNDS BUT GOT ONE!! HELP

BECAUSE AFTER CANCELLING I SPOKE TO SELLER WHO SAID I WILL GET REFUND. BEFORE GETTING A REFUND ANOTHER DEDUCTION OF A DIFFERENT AMOUNT WAS MADE WHICH WAS UNKNOWN TO ME. SO I WANT BOTH REFUND. I HAVE RECEIVED ONE FOR THE UNKNOWN DEDUCTION BUT HAVE NOT RECEIVED THE ONE FOR THE CANCELLED ORDER.

CAN I GET MY REFUND FOR THE CANCELLED ORDER PLEASE

FOR FOUR YEARS NOW

I HAVE WRITTEN TO SELLER BUT NO AVAIL

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AliExpress

aLIEXPRESS

Customer service issue

Reported by GetHuman-ssingwan

Oct 15th, 2019 - 3 years ago

I have an issue with AliExpress too

Not resolved

Seen by 8 customers so far

Similar issue to 35023 others

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