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GetHuman3390109's Missing Order issue with AliExpress from August 2019

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The issue in GetHuman3390109's own words
Get a replacement or refund ... My order for greenhouse pipe clips dispute has been made invalid! Why? I haven't received my order! I have contacted Royal mail, they said it's been lost in the system, I have no physical proof only sent them a screenshot to show it was still in alderley office which is proof enough I've not received it because it would show as delivered, why do I have to provide evidence? I've done all I can! The seller asked me to re order them so I did as I was asked, thinking I was going to have a refund so it would pay for the re order! Shocking customer service this time Ali express! And I've been saying to all my family and friends about how good your site is! And most of them have ordered! I shall warn the rest of them to be very wary before ordering now!**Update! After the reorder of pipe clips.... They sent the wrong size! Months and months I've waited and then the wrong size! I wish they sold white greenhouse connector clips in the UK! Save all this bloody hassle!
I still haven't received it!
I've been a customer for a year and four months around *** items ordered in that time.
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Customer service
Missing Order issue
Reported by GetHuman3390109
Aug 8th, 2019 - 2 years ago
Not resolved
Seen by 51 customers so far
Similar issue to 30172 others
0 customers following this
Items needed
Name on the account
Address on the account
Order number
Email address


GetHuman3390109 started working on this issue
Aug 8th, 2019 11:10am
GetHuman3390109 indicated the issue is not fixed yet.
Aug 8th, 2019 4:01pm
GetHuman3390109 indicated the issue is not fixed yet.
Aug 9th, 2019 11:35am
GetHuman3390109 indicated the issue is not fixed yet.
Aug 11th, 2019 11:34am

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