i bought a human hair wig from aimu store, returned the product because the product not...

GetHuman-ekohanna's Problem With a Seller issue with AliExpress from May 2019

Help with my AliExpress issue
First: share to improve GetHuman-ekohanna's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ekohanna may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman-ekohanna's own words
i bought a human hair wig from aimu store, returned the product because the product not as described and was broken. before returning the product, the contact person decieved me to write a good review and give them a * star which I did because he said he will resolve the issues. but i wasn't satisfy with the result and he asked me to return it. after the store recieve the return package, they are telling me they will charge me **% restocking fee. i wasn't informed about a restocking fee and this is not the first time and returning a product, i have never paid a restocking fee. please what can I do. i even paid the return shipping by myself, the hair was broken and they refused to pay for shipping. i paid for shipping. please what should i do*thanks

GetHuman-ekohanna did not yet indicate what AliExpress should do to make this right.

How GetHuman-ekohanna fixed the problem

We are waiting for GetHuman-ekohanna to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Problem With a Seller issue
Reported by GetHuman-ekohanna
May 31st, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 23562 others
0 customers following this


GetHuman-ekohanna started working on this issue
May 31st, 2019 2:50am

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians