I ordered a product and the seller says he will ship it and after * months i asked him...

GetHuman-asifpall's Missing Order issue with AliExpress from May 2019

Help with my AliExpress issue
First: share to improve GetHuman-asifpall's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-asifpall may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman-asifpall's own words
I ordered a product and the seller says he will ship it and after * months i asked him about my order and he says, sorry the parcel is not shipped properly he will give me a refund. Ok i agree with it and he says to me to cancel the order then only he can give me a refund, but there isnt any cancel option thus it says the product is shipped. So i told him that there isnt any cancel option, then he told me to open a dispute. I said ok, but the dispute can be only opened upto ** days since i confirm recieved my product. So the dispute option is not working. And and i also send him three or * screenshot of this and also he didn't understand it.*I hope you understand it.
GetHuman-asifpall did not yet indicate what AliExpress should do to make this right.
I have an issue with AliExpress too
How GetHuman-asifpall fixed the problem
We are waiting for GetHuman-asifpall to fix the problem and share the solution with the rest of us customers.
Please help with my AliExpress issue
Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Missing Order issue
Reported by GetHuman-asifpall
May 22nd, 2019 - a mon ago
I have an issue with AliExpress too
Not resolved
Seen by 2 customers so far
Similar issue to 22598 others
0 customers following this
GetHuman-asifpall started working on this issue
May 22nd 6:07am