Hello, I ordered two floor lamps and received them yesterday. The light should have...
GetHuman-sivan_'s customer service issue with AliExpress from May 2019
Help with my AliExpress issue
First: share to improve GetHuman-sivan_'s odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sivan_ may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman-sivan_'s own words
Hello, I ordered two floor lamps and received them yesterday. The light should have *-** levels but the remotes the seller send me is not working and I suspect it is not the original remotes for this lamps since I now noticed in other pictures that customer upload before for the same exact lamp, the remote he got is completely different and I’m afraid that is not the original remotes for the lamp and that is the reason ig is not working! I have to say that the remotes I got look much cheaper than the remote the other customer got with his lamp. I tried to contact the seller about this problem but the seller do not respond to my messages. I paid good money for this * lamps, $*** and I am not happy!!!!
GetHuman-sivan_ did not yet indicate what AliExpress should do to make this right.
I have an issue with AliExpress too
How GetHuman-sivan_ fixed the problem
We are waiting for GetHuman-sivan_ to fix the problem and share the solution with the rest of us customers.
Please help with my AliExpress issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.