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When I was ordering, it showed me an error message that it couldn’t process my order so...

GetHuman2957763's Refund a Charge issue with AliExpress from May 2019

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The issue in GetHuman2957763's own words

Like I said, I refreshed the page and clicked the submit button twice and it kept saying error message so I assume it didn’t go through but it email said my order was a success and I panicked. ... When I was ordering, it showed me an error message that it couldn’t process my order so I refresh the page three times and now my bank account has the same order three times.

Is there anyway to refund the last two orders and keep the first order?

I expect the transaction to be smooth without any issues because I heard many good reviews from my friends that order here, but I realized since so many people use this platform it causes it to create errors. However, other big company sites such as Forever ** works effectively and smoothly so I think the website needs to be revamped inside.

I tried to cancel my order so it would reduce or cancel the purchase in my bank account, however, it only show one of the three purchases.

I have an issue with AliExpress too

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AliExpress

Refund a Charge issue

Reported by GetHuman2957763

May 21st, 2019 - 2 years ago

I have an issue with AliExpress too

Not resolved

Seen by 25 customers so far

Similar issue to 22436 others

0 customers following this

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