When I was ordering, it showed me an error message that it couldn’t process my order so...

GetHuman2957763's Refund a Charge issue with AliExpress from May 2019

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The issue in GetHuman2957763's own words
Like I said, I refreshed the page and clicked the submit button twice and it kept saying error message so I assume it didn’t go through but it email said my order was a success and I panicked. ... When I was ordering, it showed me an error message that it couldn’t process my order so I refresh the page three times and now my bank account has the same order three times.
Is there anyway to refund the last two orders and keep the first order?
I expect the transaction to be smooth without any issues because I heard many good reviews from my friends that order here, but I realized since so many people use this platform it causes it to create errors. However, other big company sites such as Forever ** works effectively and smoothly so I think the website needs to be revamped inside.
I tried to cancel my order so it would reduce or cancel the purchase in my bank account, however, it only show one of the three purchases.
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AliExpress

Refund a Charge issue
Reported by GetHuman2957763
May 21st, 2019 - 2 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 22436 others
0 customers following this
Items needed
Name on the account
Address on the account
Order number
Email address

Timeline

GetHuman2957763 started working on this issue
May 21st, 2019 4:03am
GetHuman2957763 indicated the issue is not fixed yet.
May 21st, 2019 2:06pm
GetHuman2957763 indicated the issue is not fixed yet.
May 21st, 2019 2:10pm
GetHuman2957763 indicated the issue is not fixed yet.
May 21st, 2019 2:11pm
GetHuman2957763 indicated the issue is not fixed yet.
May 21st, 2019 2:12pm
GetHuman2957763 indicated the issue is not fixed yet.
May 21st, 2019 2:12pm
GetHuman2957763 indicated the issue is not fixed yet.
May 21st, 2019 2:13pm
GetHuman2957763 indicated the issue is not fixed yet.
May 21st, 2019 2:13pm
GetHuman2957763 indicated the issue is not fixed yet.
May 21st, 2019 2:14pm
GetHuman2957763 indicated the issue is not fixed yet.
May 21st, 2019 2:16pm
GetHuman2957763 indicated the issue is not fixed yet.
May 21st, 2019 3:18pm
GetHuman2957763 indicated the issue is not fixed yet.
May 21st, 2019 3:19pm
GetHuman2957763 indicated the issue is not fixed yet.
May 21st, 2019 3:24pm
GetHuman2957763 indicated the issue is not fixed yet.
May 21st, 2019 3:25pm
GetHuman2957763 indicated the issue is not fixed yet.
May 21st, 2019 7:32pm
GetHuman2957763 indicated the issue is not fixed yet.
May 21st, 2019 7:33pm
GetHuman2957763 indicated the issue is not fixed yet.
May 21st, 2019 7:33pm
GetHuman2957763 indicated the issue is not fixed yet.
May 22nd, 2019 4:56pm
GetHuman2957763 indicated the issue is not fixed yet.
May 22nd, 2019 4:58pm
GetHuman2957763 indicated the issue is not fixed yet.
May 22nd, 2019 5:05pm
GetHuman2957763 indicated the issue is not fixed yet.
May 22nd, 2019 9:14pm

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