i am a customer from malaysia and i ordered a product on **st of January , however...

GetHuman-saianuge's Problem With a Seller issue with AliExpress from May 2019

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i am a customer from malaysia and i ordered a product on **st of January , however it was taken or processed after the chinese new year on **th feb. moreover they require me to be patient on that on processing period and stated that my product was stuck in china ,thus they provide a tracking number.be which was also unable to access as i was not certain on its legality.the order number as here**************** and the tracking number of fedex IE*****************. besides the there were no upgrades and action from the related agents side..!so it was a final things i decided to do means to open the dispute up within the ** days as it provided ,unfortunately the dispute also was unable to open due to the seller himself.the e seller of my stuff has just been procrastinating the actions up until now and just stumbling for pleasant outcome!!!! in fact i had claimed for genuine redund and the reprocessing as option and did rely on but things has not cleared up.to state the money was being stuck there and seeking for resolve over my order. as a kind request i would like to prefer for refund under your customer assistance

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AliExpress

Problem With a Seller issue
Reported by GetHuman-saianuge
May 11th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 21258 others
0 customers following this

Timeline

GetHuman-saianuge started working on this issue
May 11th, 2019 11:00am

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