I wanted to return and refund. ... I have *items where the disputes have been closed by Ali Express in v favour of sellers. I disagree with this very strongly.The return process is ridiculous, the items either didn’t fit or were not as described , having to provide photographic evidence of this is unacceptable, you wouldn’t have to do this in a shop. The items total £**.**, I do not have this kind of money to lose, being disabled is hard enough.Refund and return please, simple!
Being disabled all this uploading photos is just ridiculous, if sellers are told item does not fit or it is not as described and given a reason why that should be all that is needed.
Give me the address to return item too and refund.
Opened disputes, Ali Express closed disputes in favour of sellers, because I didn’t reply in time or have the right kind of evidence. Ridiculous system, you wouldn’t have to jump through all these hoops on e-bay or a shop.