Hello AliExpress*I bought tshirt from stop********I asked xl they sent *xl , I asked ki...

GetHuman-aloturka's Missing Order issue with AliExpress from May 2019

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The issue in GetHuman-aloturka's own words
Hello AliExpress*I bought tshirt from stop********I asked xl they sent *xl , I asked kindly what we gonna do and sent a new one , they responded me with this text**You need to place a new order and buy another XL before we can ship it to you.**Best regards**regards**-I am already paid , why I need to buy another one ,can you help me ,because they think I am a one of the mug , (for example if I buy again maybe they going to sent a *xl then ask me buy another one again ,) help me please
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AliExpress

Missing Order issue
Reported by GetHuman-aloturka
May 7th, 2019 - 2 mons ago
I have an issue with AliExpress too
Fixed
Seen by 4 customers so far
Similar issue to 20678 others
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Items needed
Name on the account
Address on the account
Order number
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Timeline
GetHuman-aloturka started working on this issue
May 7th 7:30am
GetHuman-aloturka indicated the issue is not fixed yet.
May 8th 6:19am
GetHuman-aloturka indicated the issue is not fixed yet.
May 8th 7:59am